Frequently Asked Questions
Everything you need to know about bringing Luminara® elegance into your home.
What is the typical shipping timeframe for Luminara® products?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-7 business days, while expedited options are available at checkout for faster delivery.
Do you offer a warranty on your home decor and lighting?
Yes, all Luminara® products come with a 12-month limited warranty covering manufacturing defects. We stand behind the quality and craftsmanship of every piece in our collection.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
How can I track the status of my home delivery?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our tracking portal where you can monitor your package's journey in real-time.
Are your lighting products energy-efficient?
Sustainability is core to our mission. Our lighting fixtures utilize advanced LED technology, which consumes up to 80% less energy than traditional incandescent bulbs and lasts significantly longer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home investments.